About Us

Our Story

PhysioFITT physiotherapists bring years of experience and have witnessed the profession’s gradual evolution. Traditional business models and outdated clinical practices often lag behind modern innovation and technology. We believe high-quality physiotherapy should be accessible, affordable, flexible, tech-enabled, and patient-centered. That’s why we’ve adopted a modern approach to in-home and online care—one that aligns with our core values and prioritizes an exceptional experience for both patients and physiotherapists.

Our Approach

Traditional physiotherapy often requires patients to visit a clinic. But with rapid changes in technology and rehabilitation methods, there’s a better way. PhysioFITT offers physiotherapy where and when patients need it—at home, at work, in a gym, pool, or even outdoors. Patients also choose how they receive care: in-person or online. This flexible approach not only puts patients first, but also allows therapists to spend more time with each individual, free from the stress and pace of high-turnover clinic settings.

Our Values

Excellence in Customer Service

We go the extra mile – you can expect the PhysioFITT experience to be exceptional. Our therapists are easy to contact, happy to answer questions in between appointments, and will ensure your physician or health care team are well informed.

Cultural Safety

At PhysioFITT, we prioritize your safety, respect, and value. Our therapists are dedicated to honoring your cultural identity and beliefs within your rehabilitation, offering culturally sensitive care. We respectfully acknowledge our services are provided on the traditional, unceded lands of the Ktunaxa people, underlining our commitment to cultural humility and community respect.

Patient Centered

You are in the driver’s seat. You decide the location of the service and whether it is online or in person. During our extra-long appointments, PhysioFITT therapists have time to discuss your situation in detail and, with you, design a treatment plan that works. Without overlapping patients, our focus is entirely on you. Your whole appointment is spent one on one with a physiotherapist – we believe this is the best way to help you achieve your goals.

Exceptional Access

Our flexible schedules allow us to meet you when it works for you. Traditional office hours do not apply to PhysioFITT. By meeting you in the location of your choice, we take the worry of accessibility, childcare, or travel out of the mix.

Self-Management

We want to equip and empower you to become independent in self managing your condition. You can expect us to take the time to teach you about solutions and self-management strategies. We only recommend follow up appointments when absolutely necessary.

Engaged and Energized Therapists

All PhysioFITT therapists love their work. We believe happy and energetic therapists provide better patient care. Our business model allows therapists to spend more time with each patient and, as a result, see fewer people in a day. You can expect each of our therapists to be engaged, focused, and motivated during your entire appointment.