Payment options include credit card and e-transfer ([email protected]). Sorry, we do not accept cash or cheque.
Therapist travel costs are included within the therapist’s home community. Travel outside of therapist’s community is billed at $0.55 per km.
All physiotherapy treatment fees are paid by the patient unless coverage is approved and confirmed by another payer (for example – extended health care insurers, ICBC, Medical Services Plan (MSP), RCMP, Departments of National Defense and Veteran Affairs).
Many extended health plans provide coverage for physiotherapy. Please check with your insurance provider for more information on the benefits that may be available to you. Every extended health insurance plan has different policies and restrictions.
We offer direct billing to some extended health insurance plans (see below). Please check with your insurance provider before your appointment to ensure that you are eligible for direct billing. In cases where the direct billing to your insurance company is denied, rejected or suspended, it is your (the patient’s) responsibility to cover all physiotherapy treatment fees.
ICBC – After the first visit, patients covered by ICBC will be billed the difference between the ICBC rate ($81 / visit) and the PhysioFITT rate ($95 / visit). Patients may be able to claim this amount through their extended health insurance plan.
WorkSafeBC (WSBC) – PhysioFITT therapists can see WSBC clients referred for home visits by WSBC case managers.
We understand that sometimes life happens and appointments are missed. However, patients providing less than 24-hour notice prior to cancellations and no-shows may be charged 100% of the treatment amount.